No.: EOS-2015-0007

Date: 10/21/2015

Dear Valued Customers,

Thank you very much for your support on our products and services.

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of sale (EOS) date of RG-WS5504 is October 21, 2015. After this date, we will not accept new orders or capacity expansion orders. We are sorry for any inconvenience this may cause and appreciate your understanding.

Table 1 describes the end of life milestones, definitions and dates for RG-WS5504

Milestone

Definition

Date

 

 

End of Sale Date

The last date to order the product from Ruijie. Ruijie will not accept new orders or capacity expansion orders after that. The product is not sold any longer after the date.

 

 

October 21, 2015

 

 

End of Software Maintenance Date

The last date that Ruijie Engineers may release any firmware or provide bug fixes. After this date, Ruijie Engineers will no longer develop, maintain, or test the software of this product.

 

 

October 21, 2017

 

End of New Life Attachment Date

For products and software that are not covered by service contracts, this is the last date to order new service contracts.

 

October 21, 2016

 

 

End Of Life Contract Renewal Date

The last date to extend or renew a service contract for the product. Any service contract extension or renewal will not be accepted beyond the last date.

 

 

October 21, 2019

 

 

End of Life Date

The last date of product service period. After this date, all support services for the product will be unavailable.

 

 

October 21, 2020

Table 1: the milestones of the RG-WS5504

Ruijie Network provides new products with better performance as replacements for RG-WS5504.

Table 2 shows the recommended replacement products we provide for you.

EOS product

Replacement product

RG-WS5504

RG-WS6816

Table 2: replacement products list

If you have any further questions, please don’t hesitate to contact Ruijie Service Support Center or local sales representatives. For more information about Ruijie Network products lifetime policy, please visit: http://www.ruijienetworks.com/service/support/.

Sincerely,

Ruijie Networks Co., Ltd.

October 21, 2015